Return and Refund Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return and refund policy within 7-10 days from the date of delivery. Please read the details below to understand our process.

Eligibility for Returns

  • Items must be returned within 5-7 days from the delivery date.
  • Products must be unused, in their original condition, and in their original packaging.
  • Items must include all tags, accessories, and documentation provided with the purchase.

How to Initiate a Return

  1. Contact our customer support team within 5-7 days of receiving your order. Provide your order number and reason for return.
  2. We will provide a return authorization and instructions, including the return shipping address.
  3. Pack the item securely in its original packaging and ship it back to us using a trackable courier service.

Note: Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.

Refund Process

  • Once we receive and inspect the returned item, we will notify you via email about the approval or rejection of your refund.
  • If approved, your amount will be processed within 1-2 days and you will receive your amount within 5-7 business days.
  • Shipping costs and any additional fees (e.g., customs duties) are non-refundable.

Defective or Damaged Items

If you receive a defective, damaged, or incorrect item, please contact us immediately with photos of the issue. We will provide a prepaid return label and process a replacement or full refund, including shipping costs, upon verification.